Thank you for considering our skincare products. Please find below our Shipping and Returns Policy:
Shipping Policy:
- We currently offer fast shipping for all orders within Nepal.
- We aim to dispatch all orders within 1-2 business days of receiving the order.
- Delivery time may vary depending on the location. Please allow 3-5 business days for delivery within Nepal.
- We are not responsible for any customs or import duties that may be charged on international orders.
Returns Policy:
- If you are not completely satisfied with your purchase, you can return it within 14 days of receipt for a full refund.
- Products must be returned in their original condition, unopened and unused.
- To initiate a return, please contact our customer service team at info@canbroskincare.com with your order number and reason for return.
- Once we receive your returned item, we will process your refund within 3-5 business days.
- Please note that shipping costs for returns are the responsibility of the customer, unless the item received was damaged or defective.
We hope this policy clarifies any concerns you may have. If you have any further questions, please do not hesitate to contact us.